Overview
In the latest episode of the Curve Ahead Podcast, host Brian Wiles, Autozy Founder and Carol Kitts General Manager at Volkswagen of Fairfield engage in a comprehensive interview, covering a range of pertinent topics in the automotive industry.
The discussion begins with Carol’s background in the industry, highlighting her journey from auto parts to dealership management. They delve into current industry trends, noting improvements in supply chain issues and the impact of rising interest rates on consumer behavior, leading to an uptick in leasing and cash deals.
The duo also discusses the importance of technological advancements and cybersecurity in dealerships. Carol shares insights from her experience at a new Volkswagen dealership, emphasizing team building, community involvement, and a transparent sales philosophy.
The conversation wraps up with career development advice for aspiring General Managers, focusing on the significance of continuous learning, open communication, and mentorship, along with a book recommendation to aid personal growth.